Smart Support for Spectrum Protect
Our Smart support package gives you the right kind of support, at the right time.
While you focus on the business, we’ll periodically check your environment, perform the latest upgrades and have experts available for you to answer your questions. We even have a service to perform daily monitoring.
We are proud to be awarded by IBM as an accredited partner with regards to our Spectrum Protect/TSM expertise.
Choose one or more of these service modules and contact us for a quotation:
Do you want fast and easy access to Spectrum Protect/TSM specialists?
Do you want to be able to make a phonecall and talk to a certified consultant directly?
Our Spectrum Protect – Ask service offering is making that possible.
No support levels, no wait time, direct access to specialized support.
Once every quarter we’ll check your Spectrum Protect/TSM server settings and configuration. We’ll make a report that details our recommendations for improvements. You decide if you want to implement the improvements yourself or if you want us to help.
No more worries about Spectrum Protect/TSM housekeeping, daily backup checks and operations. We will remotely monitor your environment by performing daily checks and small administration updates. A ticket strip system ensures easy access to specialist support when required.
Once every quarter we’ll update your Spectrum Protect/TSM server to the latest level (within one major release). If you want, we’ll update client software as well.
Contact us for an appointment or quotation.